Returns and Exhanges

Return Standards & Conditions

  • We gladly accept returns for both refunds and exchanges!
    • Exchange requests can only be made for the same item and color but in different sizes.
  • Items must be unwashed and not put through a dryer.
  • Items with excessive wrinkling are subject to denial.
  • Items covered in animal/human hair are subject to denial.
  • Items with strong odors or smell like smoke, cologne, detergent, etc will not be accepted
  • Items with markings or other stains (such as deodorant) will not be accepted.
  • Whether worn or unworn any undergarments are final sale products and cannot be returned (includes both exchanges and refunds).
  • Some of our items do not come with tags so please do not be alarmed, however, if tags were attached when you received the item please keep them attached.
  • At this time, we do not offer prepaid return labels.
      • For Domestic US shopping customers, we do have the option of deducting the label cost from the product cost of the items being returned or self-shipping through the courier of your choice.
      • For our International US shopping customers, we have instructions for our self-shipping option using the courier of your choice.
  • If you are returning your entire order please note that the original shipping costs are not refunded.
  • If your return is denied, then it will be sent back to you within 3-5 business days of you being notified via email.


Can sale items be returned?

  • Items discounted by 30% or more are considered final sale and cannot be returned or exchanged.
    • If you received an incorrect item, are missing an item from your order, or your item is damaged in any way please submit a ticket to our Support Team
  • Items discounted by less than 30% are not final sale and are welcome to be returned for an exchange or refund.
  • For hygienic reasons underwear, socks, and facemasks are final sale and cannot be returned or exchanged.